This certification is ideal for:
Patient Experience Leaders seeking to deepen their understanding of patient-reported data and its strategic impact.
Healthcare Executives and Administrators aiming to align quality, safety, and experience through actionable insights.
Clinicians and Care Teams who want to integrate PROMs and PREMs into everyday practice to improve outcomes.
Quality and Safety Professionals focused on data-driven improvement and culture transformation.
Healthcare Coaches and Consultants supporting organizations in delivering person-centered care.
Researchers and Analysts interested in leveraging PROMs and PREMs for evaluation and innovation.
Whether you're leading change, delivering care, or supporting transformation, this certification will equip you with the tools to turn patient voice into measurable impact.
The differences and applications of PROMs vs. PREMs and ways to operationalize
How to collect, interpret, and act on patient-reported data
Strategies to connect data insights to clinical outcomes and cultural transformation
How to lead with compassion, intelligence, and evidence-based decision-making
Each participant (or team) will create an implementation plan that will be presented to the group for feedback
Whether you're advancing your leadership practice or deepening your impact in patient-centered care, this certification helps you turn data into action — and experience into excellence.
To enroll in the certification: Please email Lara@cseleadership
Additional certification options and discounts available for teams to participate together
This certification is ideal for:
Patient Experience Leaders seeking to deepen their understanding of patient-reported data and its strategic impact.
Healthcare Executives and Administrators aiming to align quality, safety, and experience through actionable insights.
Clinicians and Care Teams who want to integrate PROMs and PREMs into everyday practice to improve outcomes.
Quality and Safety Professionals focused on data-driven improvement and culture transformation.
Healthcare Coaches and Consultants supporting organizations in delivering person-centered care.
Researchers and Analysts interested in leveraging PROMs and PREMs for evaluation and innovation.
Whether you're leading change, delivering care, or supporting transformation, this certification will equip you with the tools to turn patient voice into measurable impact.
The differences and applications of PROMs vs. PREMs and ways to operationalize
How to collect, interpret, and act on patient-reported data
Strategies to connect data insights to clinical outcomes and cultural transformation
How to lead with compassion, intelligence, and evidence-based decision-making
Each participant (or team) will create an implementation plan that will be presented to the group for feedback
Whether you're advancing your leadership practice or deepening your impact in patient-centered care, this certification helps you turn data into action — and experience into excellence.
To enroll in the certification: Please email Lara@cseleadership
Additional certification options and discounts available for teams to participate together
Certification Kicks Off on January 15, 2026, and concludes on February 12, 2026. Sessions occur one time per week for 4 hours. Sessions held 9:00-1:00 CT.
